HDTV News Poster
02-11-2010, 07:16 AM
<div style="text-align: center;"><a href="http://news.cnet.com/8601-17938_105-10449939-2.html?communityId=2007&targetCommunityId=2007&blogId=1&tag=mncol;tback"><img hspace="4" border="1" vspace="4" src="http://www.blogcdn.com/www.engadget.com/media/2010/02/11.27.06---pannyconcerige.jpg" alt="" /></a></div>
Owners of Panasonic's <a href="http://hd.engadget.com/tag/panasonic,plasma">recent plasma HDTV</a>s have continued to push for more details on the "automatic control" the company cited as the cause of <a href="http://www.engadget.com/2010/02/04/panasonic-cops-to-rising-black-levels-in-its-plasma-hdtvs-but-q/">suddenly elevated black levels</a> and it has revealed a few more details in an email exchange with <em>CNET</em>. Those hoping for some kind of patch or action in response to the changes will likely be disappointed however, as Senior VP Bob Perry put it, "there's nothing to fix." Citing trade secrets and a lack of a standard measure for black level performance, he also was unable to give any specifics about when the changes are designed to happen or by exactly how much. The company is promising technology in its <a href="http://hd.engadget.com/2010/01/11/panasonics-2010-plasma-line-has-much-better-black-levels/">2010 models</a> will offer a more gradual adjustment thanks to design adjustments, but that doesn't help current model owners left wondering if their set has, or will have in the future, degraded picture quality either by design or some software glitch. He did close by offering the olive branch of the <a href="http://www2.panasonic.com/vieraconcierge">VIERA Concierge Program</a> for dissatisfied customers -- we'll see if a happy resolution for all is still within reach.<br />
<br />
[Thanks, Chris]<p style="padding:5px;background:#ddd;border:1px solid #ccc;clear:both;"><a href="http://www.engadget.com/2010/02/10/panasonics-response-on-shifting-black-levels-in-plasma-hdtvs/">Panasonic's response on shifting black levels in plasma HDTVs: 'There's nothing to fix'</a> originally appeared on <a href="http://www.engadget.com">Engadget</a> on Wed, 10 Feb 2010 08:11:00 EST. Please see our <a href="http://www.weblogsinc.com/feed-terms/">terms for use of feeds</a>.</p><h6 style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"></h6><a href="http://www.engadget.com/2010/02/10/panasonics-response-on-shifting-black-levels-in-plasma-hdtvs/" rel="bookmark" title="Permanent link to this entry">Permalink</a>*|*<a href="http://www.engadget.com/forward/19351611/" title="Send this entry to a friend via email">Email this</a>*|*<a href="http://www.engadget.com/2010/02/10/panasonics-response-on-shifting-black-levels-in-plasma-hdtvs/#comments" title="View reader comments on this entry">Comments</a>
Link To Original Article (http://www.engadget.com/2010/02/10/panasonics-response-on-shifting-black-levels-in-plasma-hdtvs/)
Owners of Panasonic's <a href="http://hd.engadget.com/tag/panasonic,plasma">recent plasma HDTV</a>s have continued to push for more details on the "automatic control" the company cited as the cause of <a href="http://www.engadget.com/2010/02/04/panasonic-cops-to-rising-black-levels-in-its-plasma-hdtvs-but-q/">suddenly elevated black levels</a> and it has revealed a few more details in an email exchange with <em>CNET</em>. Those hoping for some kind of patch or action in response to the changes will likely be disappointed however, as Senior VP Bob Perry put it, "there's nothing to fix." Citing trade secrets and a lack of a standard measure for black level performance, he also was unable to give any specifics about when the changes are designed to happen or by exactly how much. The company is promising technology in its <a href="http://hd.engadget.com/2010/01/11/panasonics-2010-plasma-line-has-much-better-black-levels/">2010 models</a> will offer a more gradual adjustment thanks to design adjustments, but that doesn't help current model owners left wondering if their set has, or will have in the future, degraded picture quality either by design or some software glitch. He did close by offering the olive branch of the <a href="http://www2.panasonic.com/vieraconcierge">VIERA Concierge Program</a> for dissatisfied customers -- we'll see if a happy resolution for all is still within reach.<br />
<br />
[Thanks, Chris]<p style="padding:5px;background:#ddd;border:1px solid #ccc;clear:both;"><a href="http://www.engadget.com/2010/02/10/panasonics-response-on-shifting-black-levels-in-plasma-hdtvs/">Panasonic's response on shifting black levels in plasma HDTVs: 'There's nothing to fix'</a> originally appeared on <a href="http://www.engadget.com">Engadget</a> on Wed, 10 Feb 2010 08:11:00 EST. Please see our <a href="http://www.weblogsinc.com/feed-terms/">terms for use of feeds</a>.</p><h6 style="clear: both; padding: 8px 0 0 0; height: 2px; font-size: 1px; border: 0; margin: 0; padding: 0;"></h6><a href="http://www.engadget.com/2010/02/10/panasonics-response-on-shifting-black-levels-in-plasma-hdtvs/" rel="bookmark" title="Permanent link to this entry">Permalink</a>*|*<a href="http://www.engadget.com/forward/19351611/" title="Send this entry to a friend via email">Email this</a>*|*<a href="http://www.engadget.com/2010/02/10/panasonics-response-on-shifting-black-levels-in-plasma-hdtvs/#comments" title="View reader comments on this entry">Comments</a>
Link To Original Article (http://www.engadget.com/2010/02/10/panasonics-response-on-shifting-black-levels-in-plasma-hdtvs/)